Customer service is the cornerstone of our business and it is this approach that has enabled us to build one of Australia’s strongest and most reliable networks. As one of our valued customers, we’ll select and provide the most reliable and secure solutions for your business, so you can be confident that our hardware will meet all your requirements and work towards adding value to your business.
Should you require support, our experienced technical support staff are here to assist. 99% of faults can be fixed over the phone, although should the problem require further consultation, we will dispatch one of our experienced field technicians to have you back online with a minimum of disruption. We guarantee a same day response to have you back up and running with the minimum amount of inconvenience.
As part of our commitment to the smooth running of your business, we also take preventative measures to identify problems before they occur. With 24/7 remote monitoring of our network, we will often be aware of an issue before our customers, and depending on the error, we can proactively contact you to work through it or dispatch a technician to get you back online with a minimum of fuss.
ATM Services
Products
Our key focus is ensuring that you benefit from our range of products. With that in mind, we only engage the most reliable and efficient products to help ease the inner workings and operations of your business.
Support
You can also be confident that our in-house support staff can assist should any issue arise. If necessary, we will dispatch one of our qualified field technicians who are situated in some of the most challenging locations in Australia.
Footprint
A cornerstone of our business is the strong partnerships that truly enable us to effectively service a national footprint, no matter how far and wide our customers are spread.
Features
Free Installation
We place, process and maintain our machines purely free of change with absolutely no out of pocket expenses
Adjustable Surcharge
The surcharge is set at a level of your discretion and will be maintained unless advised by yourself
24/7 Support
Live 24/7 remote monitoring ensuring ease of operation and maximum uptime. Our support staff are here to help guide you should you need assistance at any stage day or night
