ATM Maintenance Error Code Guide
Please enter the error code displayed on the ATM screen for the course of action required.
If the required action does not resolve the issue please call 1300 800 660 for assistance.
| Error Code | Issue Description | Solution |
|---|---|---|
| 9723019 | cannot communtcation to device | Check the device cable and connection. |
| 9723011 | Fail to get magnetic track data | Check the device cable and connection. |
| 9723010 | Fail to connect device | Check the device cable and connection. |
| 4000000 | Received a command that the CDU does not have from the upper unit. | 1. Check the CDU received command 2. Check the CDU firmware version and refer to specifications. |
| 4001100 | CS2 dark detection during initializing or dispense reserved operation (Reject box mounting/dismounting). | 1. Initialize after mounting the reject box. 2. Check if the CS2 sensor cable is disconnected 3. Exchange a sensor after abnormal operating CS2 Sensor |
| 4001400 | CS4A Dark detection during initializing or dispense reserved operation. | 1. Remove the remaining notes and foreign objects at the position of the CS4A sensor 2. Check if the CS4A sensor cable is disconnected 3. Exchange a sensor after abnormal operating the CS4A Sensor |
| 4001500 | CS2 & CS4A dark detection during initializing or dispense reserved operation. | 1. Remove the remaining notes and foreign objects at the position of the CS2 & CS4A sensor 2. Check if the CS2 & CS4A sensor cable is disconnected 3. Exchange a sensor after abnormal operating the CS2 & CS4A Sensor |
| 4001800 | CS4A Dark detection during initializing or dispense reserved operation. | 1. Remove the remaining notes and foreign objects at the position of the CS4B sensor 2. Check if the CS4B sensor cable is disconnected 3. Exchange a sensor after abnormal operating the CS4B sensor |
| 4001900 | CS2 & CS4B dark detection during initializing or dispense reserved operation. | 1. Remove the remaining notes and foreign objects at the position of the CS2 & CS4B sensor 2. Check if the CS2 & CS4B sensor cable is disconnected 3. Exchange a sensor after abnormal operating the CS2 & CS4A Sensor |
| 4001C00 | CS4A/B dark detection during initializing or dispense reserved operation. | 1. Remove the remaining notes and foreign objects at the position of the CS4A/B sensor 2. Check if the CS4A/B sensor cable is disconnected 3. Exchange a sensor after abnormal operating the CS2 & CS4A/B Sensor |
| 4001D00 | CS2 & CS4A/B dark detection during initializing or dispense reserved operation. | 1. Remove the remaining notes and foreign objects at the position of the CS2 & CS4A/B sensor 2. Check if the CS2 & CS4A/B sensor cable is disconnected 3. Exchange a sensor after abnormal operating the CS2 & CS4A/B Sensor |
| 4002100 | CS11A dark detection during initializing or dispense reserved operation. | 1. Remove the remaining notes and foreign objects at the position of the CS11A sensor 2. Check if the CS11A sensor cable is disconnected. 3. Exchange a sensor after abnormal operating the CS11A sensor |
| 4002200 | CS11B dark detection during initializing or dispense reserved operation. | 1. Remove the remaining notes and foreign objects at the position of the CS11B sensor 2. Check if the CS11B sensor cable is disconnected. 3. Exchange a sensor after abnormal operating the CS11B sensor |
| 4002300 | CS11A & CS11B dark detection during initializing or dispense reserved operation. | 1. Remove the remaining notes and foreign objects at the position of the CS11A & CS11B sensor 2. Check if the CS11A & CS11B sensor cable is disconnected.3. Exchange a sensor after abnormal operating the CS11A &CS11B sensor |
| 4002800 | CS13 Dark detection during initializing or Dispense reserved operation. | 1. Remove the remaining notes and foreign objects at the position of the CS13 sensor 2. Check if the CS13 sensor cable is disconnected (CDU Board CN10 #1~4). 3. Exchange sensor if error occurs after checking CS13 sensor operation |
| 4002900 | CS11A & CS13 dark detection during initializing or dispense reserved operation. | 1. Remove the remaining notes and foreign objects at the position of the CS11A & CS13 sensor 2. Check if the CS11A & CS13 sensor cable is disconnected (CDU Board CN10 #1~4). 3. Exchange sensor if error occurs after checking CS13 sensor operation |
| 4002A00 | CS11B & CS13 dark detection during initializing or dispense reserved operation. | 1. Remove the remaining notes and foreign objects at the position of the CS11B & CS13 sensor 2. Check if the CS11B & CS13 sensor cable is disconnected (CDU Board CN10 #1~4). 3. Exchange sensor if error occurs after checking CS13 sensor operation |
| 4002B00 | CS11A, CS11B & CS13 dark detection during initializing or dispense reserved operation. | 1. Remove the remaining notes and foreign objects at the position of the CS11A/B & CS13 sensor 2. Check if the CS11A/B & CS13 sensor cable is disconnected (CDU Board CN10 #1~4). 3. Exchange sensor if error occurs after checking CS13 sensor operation |
| 4003000 | Main motor speed error. | 1. Initialize 2. Check Main Motor Encoder Slit 3. Initialize after Power On/Off 4. Check Encoder Sensor CS8 BRKT 5. Check CS8 Sensor Cable 6. Change Main Motor Encoder Slit Sensor CS8 |
| 4003100 | Error of Reject Gate Solenoid module | 1. Check if the Reject Gate Solenoid cable is disconnected |
| 4003200 | Error of Gate Solenoid module | 1. Check if the Gate Solenoid cable is disconnected |
| 4003400 | Error of double detecting module including sensor (CS5_1 /CS5_2) during dispensing bills | 1. Check CDU Board Segment. 2. Initialize 3. Read data of ‘Read Double Sensor’ Command |
| 4003600 | CS2 & CS13 dark detection during initializing or dispense reserved operation. | 1. Remove the remaining notes and foreign objects at the position of the CS2 & CS13 sensor 2. Check if the CS2& CS13 sensor cable is disconnected 3. Exchange sensor if error occurs after checking CS2 & CS13 sensor operation |
| 4003900 | Gate operation sensor (CS3) error before initial recovery | 1. Initialize after removing notes or dust over Gate 2. Check CS3 Sensor BKRT 3. Check CS3 Sensor Cable 4. Exchange Sensor after abnormal operating CS3 Gate detecting Sensor 5. Exchange Reject Solenoid |
| 4003A00 | When more than 5 sheets of cash dispensing is required during a test. | 1. Check command that CDU is received 2. Check CDU EP ROM Version or specification |
| 4003B00 | CS15A dark detected | 1. Remove notes or dust in existence CS15A Sensor 2. Check CS15A Sensor Cable 3. Exchange Sensor after abnormal operating CS15A Sensor |
| 4004000 | 1st ~ 4th cassette not available during dispense reserved operation | 1. Check the cassette mounting(1st ~ 4th) 2. Sensor(CS7,CS17,CS33,CS43) Operation Check |
| 4004100 | Error if re-driving is over 5 times | 1. Check notes in Reject box 2. Rearrange notes in Cassette 3. Remove dust in CS1AB, CS15AB, CS31AB, CS41AB 4.Check dust existing in Main Motor Encoder Slit 5. Check Index value of notes each cassette |
| 4004200 | CS13 < Required Notes | 1. Check notes in Reject Box 2. Remove notes jammed in CDU 3. Remove dust in CS13 Sensor 4. Exchange sensor after abnormal operating CS13 Sensor |
| 4004300 | Error if total reject is more than 40 Note | 1. Check notes in Reject box 2. Rearrange notes in Cassette 3. Remove dust in CS1AB, CS15AB, CS31AB, CS41AB 4.Check dust existing in Main Motor Encoder Slit 5. Check Index value of notes each cassette |
| 4004500 | CS13 > Required Notes | 1. Check notes dispensed and rejected 2. Remove dust in CS13 Sensor 3. Exchange sensor after abnormal operating CS13 Sensor |
| 4004600 | Program Error | 1. Initialize after Reset Power 2. Upgrade CDU Firmware or Re-download 3. Exchange CDU B/D |
| 4004700 | 1st cassette miss feed during dispense operation | 1. Check notes in 1st Cassette 2. Check JAM in 1st Cassette and reload |
| 4004900 | Dispenseing 0 notes required is error | 1. Check received command 2. Check communication cable 3.Check CDU Firmware Version |
| 4004A00 | Time out(Note Jam) | 1. Remove Jammed notes on CDU retrun path 2. Remove dust in CS1AB, CS4AB, CS13 Sensor 3. install after rearranging notes in cassette |
| 4004B00 | Continuous 10 times error if note is (long & Short & Skew) | 1. Check state of notes in reject box 2. Rearrange notes in cassette 3. Check index of notes 4. Check foreign objects in the main motor encoder slit 5. Replace the CS8 encoder slit sensor |
| 4004D00 | 1st cassette not available during dispense reserved operation | 1. Check the 1st cassette mounting 2. Sensor(CS7) Operation Check |
| 4004E00 | 2nd cassette not available during dispense reserved operation | 1. Check the 2nd cassette mounting 2. Sensor(CS17) Operation Check |
| 4005100 | Received a request for over 150 notes dispensing on the CDU from the upper unit. | 1. Check received command 2. Check communication cable 3.Check CDU Firmware Version |
| 4005200 | The remaining notes at the sensor in front of the 1th CST before dispense operation(CS1AB) | 1. Remove the remaining notes at a sensor in front of the Cassette 2.Realign notes in the cassette 3. Check abnormal clutch 4.Check abrasion of the cassette box pick unit |
| 4005500 | Time out due to note´s length error passed throught the CS13 during dispense operation | 1. Remove a jammed note at the position of the CS13 Sensor 2. Remove a dust on the CS13 sensor |
| 4005600 | abnormal operation of the Reject gate solenoid during dispense operation | 1. Remove a Jammed note on the gate 2. Exchange a sensor after abnormal operating CS3 Gate detecting sensor 3. Replace the reject solenoid 1 |
| 4005B00 | 2nd cassette miss feed during dispense operation | 1. Check notes in 2nd Cassette 2. Check JAM in 2nd Cassette and reload |
| 4005D00 | Continuously detected 3 notes for six times or more during dispense operation | 1. Check notes status in the reject box 2. Realign note in the cassette 3. Check foreign objects at the position of the CS5 Sensor Guide 4. Check if the CS5 Cable is disconnected |
| 4006000 | The remaining notes at the sensor in front of the 3rd CST before dispense operation(CS31AB) | 1. Remove the remaining notes at a sensor in front of the Cassette 2. Realign notes in the cassette 3. Check abnormal clutch 4. Check abrasion of the cassette box pick unit |
| 4006100 | CS31AB dark detection during dispense reserved operation. | 1. Remove the remaining notes at a sensor in front of the Cassette 2. Realign notes in the cassette 3. Check abnormal clutch 4.Check abrasion of the cassette box pick unit |
| 4006200 | The remaining notes at the sensor in front of the 1st CST after dispense operation(CS1AB) | 1. Remove the remaining notes at a sensor in front of the 1st Cassette 2.Sensor(CS1AB) Operation Check |
| 4006300 | The remaining notes at the sensor in front of the 3rd CST after dispense operation(CS31AB) | 1. Remove the remaining notes at a sensor in front of the 3rd Cassette 2. Sensor(CS31AB) Operation Check |
| 4006A00 | Time out(Note Jam) | 1. Remove Jammed notes on CDU retrun path 2. Remove dust in CS15AB, CS4AB, CS13 Sensor 3. install after rearranging notes in cassette |
| 4006B00 | CS31AB dark detection during initialize reserved operation. | 1. Remove the remaining notes at a sensor in front of the 3rd Cassette 2. Sensor(CS31AB) Operation Check |
| 4007000 | The remaining notes at the sensor in front of the 4th CST before dispense operation(CS41AB) | 1. Remove the remaining notes at a sensor in front of the Cassette 2. Realign notes in the cassette 3. Check abnormal clutch 4. Check abrasion of the cassette box pick unit |
| 4007100 | Received a request for over 200 notes dispensing on the CDU from the upper unit. | 1. Check received command 2. Check communication cable 3. Check CDU Firmware Version |
| 4007200 | CS41AB dark detection during dispense reserved operation. | 1. Remove the remaining notes at a sensor in front of the Cassette 2. Realign notes in the cassette 3. Check abnormal clutch 4. Check abrasion of the cassette box pick unit |
| 4007300 | The remaining notes at the sensor in front of the 4th CST after dispense operation(CS41AB) | 1. Remove the remaining notes at a sensor in front of the Cassette 2. Realign notes in the cassette 3. Check abnormal clutch 4. Check abrasion of the cassette box pick unit |
| 4007A00 | Time out(Note Jam) | 1. Remove Jammed notes on CDU retrun path 2. Remove dust in CS41AB, CS4AB, CS13 Sensor 3. install after rearranging notes in cassette |
| 4007B00 | CS41AB dark detection during initialize reserved operation. | 1. Remove the remaining notes at a sensor in front of the 4th Cassette 2. Sensor(CS41AB) Operation Check |
| 4007C00 | 4th cassette miss feed during dispense operation | 1. Check notes in 4th Cassette 2. Check JAM in 4nd Cassette and reload |
| 4007D00 | 4th cassette not available during dispense reserved operation | 1. Check the 4th cassette mounting 2. Sensor(CS43) Operation Check |
| 4008000 | The remaining notes at the sensor in front of the 2nd CST before dispense operation(CS15AB) | 1. Remove the remaining notes at a sensor in front of the Cassette 2. Realign notes in the cassette 3. Check abnormal clutch 4. Check abrasion of the cassette box pick unit |
| 4008100 | CS15AB dark detection during dispense reserved operation. | 1. Remove the remaining notes at a sensor in front of the Cassette 2. Realign notes in the cassette 3. Check abnormal clutch 4. Check abrasion of the cassette box pick unit |
| 4008200 | The remaining notes at the sensor in front of the 2nd CST after dispense operation(CS21AB) | 1. Remove the remaining notes at a sensor in front of the Cassette 2. Realign notes in the cassette 3. Check abnormal clutch 4. Check abrasion of the cassette box pick unit |
| 4008F00 | Hole discovered during dispense reserved operation | 1. Remove Jammed notes on CDU retrun path 2. Rearrange notes in Cassette |
| 4009A00 | Time out(Note Jam) | 1. Remove Jammed notes on CDU retrun path 2. Remove dust in CS31AB, CS4AB, CS13 Sensor 3. install after rearranging notes in cassette |
| 4009D00 | 3rd cassette not available during dispense reserved operation | 1. Check the 3rd cassette mounting 2. Sensor(CS33) Operation Check |
| 4009F00 | 3rd cassette miss feed during dispense operation | 1. Check notes in 3rd Cassette 2. Check JAM in 3rd Cassette and reload |
| 400BA00 | CDU unit configuration value Error | 1. Chekc CDU Type(Model) 2. Select proper type |
| 400BC00 | The communication data length does not match | 1. Check received command 2. Check communication cable 3.Check CDU Firmware Version |
| 400BD00 | Communication protocol error. | Update SP to newer version. |
| 400BF00 | Received a command that the CDU TYPE does not have from the upper unit | 1. Check the Cdu Received Command 2. Check the CDU firmware vesion and refer to specification |
| 400CC00 | (CS1AB, CS15AB, CS31AB, CS41AB) dark detection during dispense reserved operation. | 1. Remove the remaining notes at a sensor in front of the Cassette(1st ~ 4th Cassette) 2. Realign notes in the cassette 3. Check abnormal clutch 4. Check abrasion of the cassette box pick unit |
| 400FF00 | In case of remaining cash in transport | 1. Check the remained notes in Transport. 2. Check a dust in Transport. 3. Check the sensor Cable. |
| 4DN0000 | Abnormal communication (device is offline, communication cable is disconnected) | 1. Do Reset at operator function. 2. Check the communication cable 3. Reboot ATM |
| 4DN0100 | Abnormal response from firmware | 1. Do Reset at operator function. 2. Reboot ATM |
| 4DN8100 | Fail to shutter open port | 1. Do RESET at Operator Function. 2. Reboot ATM |
| 9719700 | Count mismatch between request count and dispensed count. | 1. Check CS13 sensor 2. Reconnect and remove dust in CS13 sensor 3. Upgrade the Cash Dispenser firmware or download software again 4. Replace the Cash Dispenser B/D |
| 971A000 | Invalid denomination | 1. Reconfigure denomination at supervisor mode |
| 971A100 | Invalid currency | 1. Reconfigure currency at supervisor mode |
| 971A200 | Dispenser state is not dispensable. | 1. Check the Reject/Retract Bin Full or missing. 2. Check the replenished amount and replenish. |
| 971A300 | In case the number of bills dispensed exceeds the maximum dispensing bill | 1. Check cash dispenser driver (CDM SP) version 2. Reconfigure the maximum dispensable count |
| 971A500 | Invalid mix number | 1. Reconfigure cash dispenser at supervisor mode |
| 971A600 | CashDispenser configuration error! SP AutoRecover Fail 3 Times. | 1. Reconfigure denomination at supervisor mode |
| 971A700 | CashDispenser configuration error | 1. Reconfigure denomination at supervisor mode |
| 971B000 | No bills in stacker when Present executed. | 1. Check a dust in stacker 2. Check the sensor cable. |
| 971DX00 | Partial dispense from cassette #X | 1. Check the replenished amount and replenish 2. Check the notes in cassette #X |
| 9740000 | Fail to open port | 1. Do RESET at Operator Function. 2. Reboot ATM |
| 9740020 | Failed to create file | 1. Reboot ATM 2. Reinstall software 3. Replace hard disk drive |
| 9740025 | Failed to copy file | 1. Reboot ATM 2. Reinstall software 3. Replace hard disk drive |
| 9740101 | Cashunit type setting is invalid. (except Reject/Retract Cashunit) | 1. Check the input parameter. |
| 9740102 | Cashunit note index setting is invalid. (except Reject/Retract Cashunit) | 1. Check the input parameter. |
| 9741100 | CS2 Dark detection | 1. Check the remained notes for sensor- CS2 2. Check for sensor pollution- CS2 3. Clean sensor and replace if necessary. |
| 9741400 | CS4A Dark detection | 1. Check the remained notes for sensor- CS4A 2. Check for sensor pollution- CS4A 3. Clean sensor and replace if necessary. |
| 9741800 | CS4B Dark detection | 1. Check the remained notes for sensor- CS4B 2. Check for sensor pollution- CS4B 3. Clean sensor and replace if necessary. |
| 9742100 | CS1A,B Dark detection | 1. Check the remained notes for sensor- CS1A,B 2. Check for sensor pollution- CS1A,B 3. Clean sensor and replace if necessary. |
| 9742800 | CS13 Dark detection | 1. Check the remained notes for sensor- CS13 2. Check for sensor pollution- CS13 3. Clean sensor and replace if necessary. |
| 9743B00 | CS15A,B Dark detection | 1. Check the remained notes for sensor- CS15A,B 2. Check for sensor pollution- CS15A,B 3. Clean sensor and replace if necessary. |
| 9744700 | Cassette 1 misfeed(Cassette status is OK) | 1. Check the notes in cassette #1 |
| 9744900 | Error to dispense 0 sheets to be required | 1. Check received command 2. Check communication cable 3. Check Cash unit Information |
| 9745B00 | Cassette 2 misfeed(Cassette status is OK) | 1. Check the notes in cassette #2 |
| 9746B00 | CS31A,B Dark detection | 1. Check the remained notes for sensor- CS31A,B 2. Check for sensor pollution- CS31A,B 3. Clean sensor and replace if necessary. |
| 9747B00 | CS41A,B Dark detection | 1. Check the remained notes for sensor- CS41A,B 2. Check for sensor pollution- CS41A,B 3. Clean sensor and replace if necessary. |
| 9747C00 | Cassette 4 misfeed(Cassette status is OK) | 1. Check the notes in cassette #4 |
| 9749F00 | Cassette 3 misfeed(Cassette status is OK) | 1. Check the notes in cassette #3 |
| 974AA00 | Failed to download firmware. | Check the firmware file |
| 974FE00 | Transport is not empty | Check remained notes for transport that are not detected by sensor |
| 974FF00 | The remained note is detected when the notes start to be dispensed | 1. Check the remained notes in Stacker 2. Check a dust in stacker. 3. Check the sensor Cable. |
| 2010100 | In case of detecting to be open lever of printer head before printing receipt paper | 1. Close the lever of print head completely |
| 2010200 | In case of detecting to be overheated in print head before printing receipt paper | 1.Wait until the temperature of head adequately slows down and try to initialize |
| 2010300 | Paper Jam occurs in return path before printing or cutting or discharging receipt paper | 1.Remove jammed paper between printer head and rollers |
| 2010400 | It is detected when paper is empty before printing receipt printer | 1.Replenish receipt paper 2.Check the status of sensor and its connector |
| 2010500 | It is detected when paper is not properly set before printing | 1.Check the status of paper setting 2.Check the status of sensor and its connector |
| 2010600 | Command is received while doing self-test | 1.After terminating self-test initialize receipt printer |
| 2010700 | Receipt Paper runs out before printing | 1.Replenish receipt paper in paper charger 2.Check the status of Near End sensor and its connector |
| 2010800 | It is detected when paper is not properly cut while operating | 1.Check the Cutter module 2.Check if printer head lever is properly closed |
| 2010900 | Black mark is not properly detected in receipt paper before printing | 1.Check the status of Black mark sensor 2.Check if Dip switch #6 is correctly set (Dip switch #6 is set by On in case of not using Black mark) |
| 2010A00 | The size of image print data is abnormal while printing image | 1.Check the AP version and initialize |
| 2010B00 | Margin value is invalid during configuration. | check if paper magin value is valid in registry. |
| 2010C00 | Paper jammed at the exit of the slot | 1. Remove the jammed paper |
| 2010D00 | Paper jammed in the path (Receipt Printer) | Remove the jammed paper |
| 2010F00 | The firmware crashed (Receipt Printer) | 1. Check whether the dip switch #1 is set to "ON" position2. Update the firmware |
| 2080100 | In case of detecting to be open lever of print head after printing receipt paper | 1.Close the lever of print head completely |
| 2080200 | In case of detecting to be overheated in print head after printing receipt paper. | 1.Wait until the temperature of head adequately slows down and try to initialize |
| 2080300 | Paper Jam occurs in return path after printing or cutting or discharging receipt paper | 1.Remove jammed paper between printer head and rollers. |
| 2080400 | It is detected when paper is empty after printing receipt printer | 1.Replenish receipt paper 2.Check the status of sensor and its connector |
| 2080500 | It is detected when paper is not properly set after printing | 1.Check the status of setting paper 2.Check the status of sensor and its connector |
| 2080600 | Command is received while doing self-test | 1.After terminating self-test initialize receipt printer |
| 2080700 | Receipt paper runs out after printing | 1.Replenish receipt paper in paper charger 2.Check the status of Near End Sensor and its connector |
| 2080800 | It is detected when paper is not properly cut while operating | 1.Check the Cutter module 2.Check if printer head lever is properly closed |
| 2080900 | Black mark is not properly detected in receipt paper after printing | 1.Check the status of Black mark sensor 2.Check if Dip switch #6 is correctly set (*Dip switch #6 is set by On in case of not using Black mark) |
| 2080A00 | The size of image print data is abnormal while printing image | 1.Check the AP version and initialize. |
| 2080B00 | Margin setting error | 1. Check whether the default registry setting is changed 2. Reset the PTRSP |
| 2080C00 | Paper jammed at the exit of the slot | 1. Remove the jammed paper |
| 2080D00 | Paper jammed in the path | 1. Remove the jammed paper |
| 2080F00 | The firmware crashed | 1. Check whether the dip switch #1 is set to “ON” position 2. Update the firmware |
| 2080K00 | It means Image print is not finished. When SPR print image data with receive, If no more data received then SPR can not print all image data. | Cause is as follows. 1. Cable is low quality. 2. USB disconnect. 3. SP is not work continuously. Need to analyze tracelog for more infomation. |
| 2080I00 | Use to same sequence number. Sequence number must be different to previous sequence number. | Need to check SP process. |
| 2DN0000 | Failed to connect communication between Receipt printer and SP | 1.Check if communication cable or com port is not connected |
| 9720000 | Failed to communicate with Receipt printer when connected to SP open | 1.Check if communication cable or com port is not connected |
| 9720100 | Hardware error occurred before executing command | 1. Reset the PTR SP |
| 9720200 | communication error between SP and firmware. | Reboot ATM |
| 9722010 | Communicate fail during opening printer driver (PTR SP) | 1. Check if communication cable or com port is not connected |
| 9722022 | Failed to write file (Receipt Printer) | 1. Reboot ATM 2. Call your attendant |
| 9722211 | invalid data size | Reboot ATM |
| 9722DN0 | Failed to connect communication between Receipt printer and SP | 1.Check if communication cable or com port is not connected |
| 9E11200 | Cannot connect to device | Check the device cable and connection. |
| 9E13100 | Cannot receive data. timeout occurred | Check the device cable and connection. |
| 9E13200 | Cannot send data to device | Check the device cable and connection. |
| 9E41A00 | Cannot make thread | Restart ATM |
| 9EA6100 | Self test fail | Change device to new one |
| 9EA6200 | Cannot download firmware | confirm the firmware file |
| 9EA6300 | Firmware download failed. | Change device to new one |
| 9EA6400 | BCC error occurred | Restart ATM |
| E12A500 | Invalid baudrate | Check if the baudrate is either 38400 or 115200 |
| E131100 | Invalid parameter length | Check if the parameter length is normal |
| E147600 | Invalid the sum of function key value | Check if the sum of function key value is 0x4b |
| E147700 | Invalid the function key value | Check if the function key value is between 0x0a and 0x0f |
| E15A400 | Invalid time value | Check if the time value is ASC value |
| E211300 | PIN or Key entry timeout | Retry PIN or Key entry from the beginning |
| E217400 | It is not in the sensitive mode | Enter two sensitive passwords to be sensitive mode |
| E217800 | PIN transaction exceeded 120 within one hour | Retry PIN transaction after one hour |
| E221300 | Password entry timeout | Retry password entry from the beginning |
| E227000 | Incorrect password | Enter correct passwords |
| E231300 | PIN or Key entry timeout | Retry PIN or Key entry from the beginning |
| E247400 | It is not in the sensitive mode | Enter two sensitive passwords to be sensitive mode |
| E312300 | Key is not found | Check if the key is loaded |
| E322300 | Key is not found | Check if the key is loaded |
| E331200 | Invalid parameter | Check if the parameter is normal |
| E332300 | Key is not found | Check if the key is loaded |
| E341200 | Invalid parameter | Check if the parameter is normal |
| E342300 | Key is not found | Check if the key is loaded |
| E352300 | Key is not found | Check if the key is loaded |
| E362300 | Key is not found | Check if the key is loaded |
| E372300 | Key is not found | Check if the key is loaded |
| E382300 | Key is not found | Check if the key is loaded |
| E392300 | Key is not found | Check if the key is loaded |
| E3A2300 | Key is not found | Check if the key is loaded |
| E3C2300 | Key is not found | Check if the key is loaded |
| E412300 | Key is not found | Check if the key is loaded |
| E412A00 | Key usage mismatch | Check the key usage |
| E412C00 | Failure of obtaining the key in the keytable | Check if the parent key is loaded status |
| E41A200 | Local PIN verification failure | Check the data for local PIN verification |
| E41A300 | No PIN is entered | Try again after entering PIN |
| E611100 | Invalid parameter length | Check if the parameter length is normal |
| E612A00 | Key usage mismatch | Check the key usage |
| E615000 | Undefined RSA Key Type | Check the firmware code |
| E615800 | The keyname is same with existing symmetric keyname | Set the different keyname with existing symmetric keyname |
| E616300 | Invalid RSA Key format | Check the RSA Key format |
| E??1000 | Undefined Command | Check command message |
| EA17400 | It is not in the sensitive mode | Enter two sensitive passwords to be sensitive mode |
| EC11200 | Invalid parameter | Check if the parameter is normal |
| EC12000 | Key Table is FULL | Delete an existing key and try it again or set the existing keyname |
| EC12100 | Key Table is FULL | Delete an existing key and try it again or set the existing keyname |
| EC12200 | The key usage is not Key Encryption Key | Set the key which of usage is Key Encrytion Key |
| EC12300 | Key is not found | Check if the key is loaded |
| EC12700 | The key usage is | Set the correct key usage |
| EC12800 | The parent key is not loaded status | Check if the key is loaded status |
| EC12900 | The parent key mismatch | Set the same parent key |
| EC12A00 | Key usage mismatch | Check the key usage |
| EC12D00 | The child key length error | The child key length should be equal or less than the parent key length |
| EC12E00 | Single length key level error | Single length key level should be 2 |
| EC12F00 | The parent key usage is not Key Encryption Key | Set the parent key which of usage is Key Encrytion Key |
| EC13000 | Double length key level error | Double length key level should be 2 or 3 |
| EC13100 | The key is not KEK for PIN Key | Set the key which of usage is KEK for PIN Key |
| EC13200 | The key is not KEK for Data Key | Set the key which of usage is KEK for Data Key |
| EC13300 | The key is not KEK for MAC Key | Set the key which of usage is KEK for MAC Key |
| EC13400 | The key is not KEK for Unique PIN Key | Set the key which of usage is KEK for Unique PIN Key |
| EC13500 | The key is not KEK for Local PIN Key | Set the key which of usage is KEK for Local PIN Key |
| EC13600 | Transaction key usage is KEK | Set the transaction key which of usage is not KEK |
| EC13700 | Transaction key is multiple usage | Set the transaction key which has single usage |
| EC13800 | The left key is same with the right key | Set the different key value |
| EC13900 | The left key is weak key | Set the left key which is not weak key |
| EC13A00 | The right key is weak key | Set the right key which is not weak key |
| EC13D00 | Failure of obtaining the parent key | Check if the parent key is loaded status |
| EC13E00 | The child key counts exceed 5 | Delete an existing key and try it again or set the existing child keyname |
| EC13F00 | The key is not duplicated usage | The key cannot be overwritten because of no duplicate usage |
| EC14100 | The same key value exists | Set the different key value with the existing key |
| EC14800 | It is in the ANSI TR31 mode | ANSI TR31 Import Key Command should be used. |
| EC16200 | The keyname is same with existing asymmetric keyname | Set the different keyname with existing asymmetric keyname |
| EC22000 | Key Table is FULL | Delete an existing key and try it again or set the existing keyname |
| EC22300 | Key is not found | Check if the key is loaded |
| EC22800 | The parent key is not loaded status | Check if the key is loaded status |
| EC22B00 | Invalid keyname | Check the keyname is normal string and less than 32 digits |
| EC22C00 | Failure of obtaining the key in the keytable | Check if the parent key is loaded status |
| EC22D00 | The child key length error | The child key length should be equal or less than the parent key length |
| EC22F00 | The parent key usage is not Key Encryption Key | Set the parent key which of usage is Key Encrytion Key |
| EC23000 | Double length key level error | Double length key level should be 2 or 3 |
| EC23100 | The key is not KEK for PIN Key | Set the key which of usage is KEK for PIN Key |
| EC23200 | The key is not KEK for Data Key | Set the key which of usage is KEK for Data Key |
| EC23300 | The key is not KEK for MAC Key | Set the key which of usage is KEK for MAC Key |
| EC23400 | The key is not KEK for Unique PIN Key | Set the key which of usage is KEK for Unique PIN Key |
| EC23500 | The key is not KEK for Local PIN Key | Set the key which of usage is KEK for Local PIN Key |
| EC23600 | Transaction key usage is KEK | Set the transaction key which of usage is not KEK |
| EC23700 | Transaction key is multiple usage | Set the transaction key which has single usage |
| EC23800 | The left key is same with the right key | Set the different key value |
| EC23900 | The left key is weak key | Set the left key which is not weak key |
| EC23A00 | The right key is weak key | Set the right key which is not weak key |
| EC23D00 | Failure of obtaining the parent key | Check if the parent key is loaded status |
| EC23E00 | The child key counts exceed 5 | Delete an existing key and try it again or set the existing child keyname |
| EC24100 | The same key value exists | Set the different key value with the existing key |
| EC24200 | Key Block length error | Check Key Block length |
| EC24300 | Key Block Header error | Check Key Block Header |
| EC24400 | The parent key is not TR31 Master Key | Set the parent key which of usage is TR31 Master Key |
| EC24500 | Failure of decrypting Key Block | Check if the Key Block is correct |
| EC24700 | Key Block verification failure | Check MAC for Key Block |
| EC26200 | The keyname is same with existing asymmetric keyname | Set the different keyname with existing asymmetric keyname |
| ED11100 | Invalid parameter length | Check if the parameter length is normal |
| ED11200 | Invalid parameter | Check if the parameter is normal |
| ED12300 | Key is not found | Check if the key is loaded |
| ED12A00 | Key usage mismatch | Check the key usage |
| ED12C00 | Failure of obtaining the key in the keytable | Check if the parent key is loaded status |
| ED1A000 | Undefined AES length | Set AES length 16, 24 or 32 |
| ED21100 | Invalid parameter length | Check if the parameter length is normal |
| ED21200 | Invalid parameter | Check if the parameter is normal |
| ED22300 | Key is not found | Check if the key is loaded |
| ED22A00 | Key usage mismatch | Check the key usage |
| ED22C00 | Failure of obtaining the key in the keytable | Check if the parent key is loaded status |
| ED2A000 | Undefined AES length | Set AES length 16, 24 or 32 |
| EF11100 | Invalid parameter length | Check if the parameter length is normal |
| EF12A00 | Key usage mismatch | Check the key usage |
| EF15000 | Undefined RSA Key Type | Check the firmware code |
| EF15800 | The keyname is same with existing symmetric keyname | Set the different keyname with existing symmetric keyname |
| EF16300 | Invalid RSA Key format | Check the RSA Key format |
| EF21100 | Invalid parameter length | Check if the parameter length is normal |
| EF22A00 | Key usage mismatch | Check the key usage |
| EF25000 | Undefined RSA Key Type | Check the firmware code |
| EF25800 | The keyname is same with existing symmetric keyname | Set the different keyname with existing symmetric keyname |
| EF26300 | Invalid RSA Key format | Check the RSA Key format |
| EF31100 | Invalid parameter length | Check if the parameter length is normal |
| EF32A00 | Key usage mismatch | Check the key usage |
| EF35000 | Undefined RSA Key Type | Check the firmware code |
| EF35800 | The keyname is same with existing symmetric keyname | Set the different keyname with existing symmetric keyname |
| EF36300 | Invalid RSA Key format | Check the RSA Key format |
| EF41100 | Invalid parameter length | Check if the parameter length is normal |
| EF45100 | Undefined Sign and SN Type | Check the firmware code |
| EF51100 | Invalid parameter length | Check if the parameter length is normal |
| EF55100 | Undefined Sign and SN Type | Check the firmware code |
| EF61100 | Invalid parameter length | Check if the parameter length is normal |
| EF65100 | Undefined Sign and SN Type | Check the firmware code |
| EG12300 | Key is not found | Check if the key is loaded |
| EG12B00 | Invalid keyname | Check the keyname is normal string and less than 32 digits |
| EG19000 | RSA encryption failure | Check RSA Key format |
| EG22300 | Key is not found | Check if the key is loaded |
| EG29100 | RSA decryption failure | Check RSA Key format |
| EG29400 | Invalid RSA Key length | RSA Key length should be 2048 bits |
| EG32300 | Key is not found | Check if the key is loaded |
| EG32B00 | Invalid keyname | Check the keyname is normal string and less than 32 digits |
| EG39200 | Signature generation failure | Check RSA Key format |
| EG42300 | Key is not found | Check if the key is loaded |
| EG42B00 | Invalid keyname | Check the keyname is normal string and less than 32 digits |
| EG49300 | Signature verification failure | Check RSA Key format and signature value |
| EH11100 | Invalid parameter length | Check if the parameter length is normal |
| EJ11300 | Password entry timeout | Retry password entry from the beginning |
| EJ17100 | Incorrect password | Enter correct passwords |
| EJ17400 | It is not in the sensitive mode | Enter two sensitive passwords to be sensitive mode |
| EJ21300 | Password entry timeout | Retry password entry |
| EJ27100 | Incorrect password | Enter correct passwords |
| EJ27400 | It is not in the sensitive mode | Enter two sensitive passwords to be sensitive mode |
| EL1FC00 | Log is not found | Set installation state |
| EL1FD11 | Log search failure | Check the firmware code |
| EM11100 | Invalid parameter length | Check if the parameter length is normal |
| EM11200 | Invalid parameter | Check if the parameter is normal |
| EM12300 | Key is not found | Check if the key is loaded |
| EM12A00 | Key usage mismatch | Check the key usage |
| EM12C00 | Failure of obtaining the key in the keytable | Check if the parent key is loaded status |
| EM21100 | Invalid parameter length | Check if the parameter length is normal |
| EM21200 | Invalid parameter | Check if the parameter is normal |
| EM22300 | Key is not found | Check if the key is loaded |
| EM22A00 | Key usage mismatch | Check the key usage |
| EM22C00 | Failure of obtaining the key in the keytable | Check if the parent key is loaded status |
| EM24900 | MAC verification failure | Check the MAC value |
| EP12300 | Key is not found | Check if the key is loaded |
| EP12A00 | Key usage mismatch | Check the key usage |
| EP12C00 | Failure of obtaining the key in the keytable | Check if the parent key is loaded status |
| EP1A300 | There is no entered PIN | Enter PIN and try it again |
| EP2A100 | Failure of DUKPT PIN block encryption | Check DUKPT PIN encryption count |
| EP2A300 | There is no entered PIN | Enter PIN and try it again |
| ER25200 | There is no serial number | Inject serial number |
| ER25300 | There is no serial number signature | Inject serial number signature |
| ER35400 | There is no EPP public key | Inject EPP public key |
| ER35500 | There is no EPP public key signature | Inject EPP public key signature |
| ER41100 | Invalid parameter length | Check if the parameter length is normal |
| ER42A00 | Key usage mismatch | Check the key usage |
| ER45000 | Undefined RSA Key Type | Check the firmware code |
| ER45600 | There is no CA public key | Inject CA public key |
| ER45700 | Failure of signature verification | Check RSA Key format and signature value |
| ER45800 | The keyname is same with existing symmetric keyname | Set the different keyname with existing symmetric keyname |
| ER46300 | Invalid RSA Key format | Check the RSA Key format |
| ER55900 | Mutual authentication is not verified | Try to load Host public key command |
| ER55A00 | RKT 15 minutes timeout | Execute RKT process from the beginning |
| ER55B00 | Random number size exceeds 256 | Set the random number size less than 256 |
| ER65900 | Mutual authentication is not verified | Try to load Host public key command and start key exchange command |
| ER65A00 | RKT 15 minutes timeout | Execute RKT process from the beginning |
| ER65B00 | Random number size exceeds 256 | Set the random number size 16 |
| ER65C00 | There is no Host public key | Try to load Host public key command |
| ER65D00 | RSA encryption failure | Check RSA Key format |
| ER75900 | Mutual authentication is not verified | Try to load Host public key command and start key exchange command |
| ER75A00 | RKT 15 minutes timeout | Execute RKT process from the beginning |
| ER75B00 | Random number size exceeds 256 | Set the random number size less than 256 |
| ER75E00 | There is no EPP private key | Inject EPP private key |
| ER75F00 | RSA decryption failure | Check RSA Key format |
| ER76000 | Invalid Encoded Message format | Check the encrypted message |
| ER76100 | Failure of random number comparison | Check the random number |
| ER81200 | Invalid parameter | Check if the parameter is normal |
| ER82000 | Key Table is FULL | Delete an existing key and try it again or set the existing keyname |
| ER82100 | Key Table is FULL | Delete an existing key and try it again or set the existing keyname |
| ER82700 | The key usage is | Set the correct key usage |
| ER82A00 | Key usage mismatch | Check the key usage |
| ER83800 | The left key is same with the right key | Set the different key value |
| ER83900 | The left key is weak key | Set the left key which is not weak key |
| ER83A00 | The right key is weak key | Set the right key which is not weak key |
| ER84400 | The parent key is not TR31 Master Key | Set the parent key which of usage is TR31 Master Key |
| ER85700 | Failure of signature verification | Check RSA Key format and signature value |
| ER85900 | Mutual authentication is not verified | Try to load Host public key command and start key exchange command |
| ER85A00 | RKT 15 minutes timeout | Execute RKT process from the beginning |
| ER85F00 | RSA decryption failure | Check RSA Key format |
| ER86000 | Invalid Encoded Message format | Check the encrypted message |
| ER86100 | Failure of random number comparison | Check the random number |
| ER86200 | The keyname is same with existing asymmetric keyname | Set the different keyname with existing asymmetric keyname |
| ET11100 | Invalid parameter length | Check if the parameter length is normal |
| ET11200 | Invalid parameter | Check if the parameter is normal |
| ET12000 | Key Table is FULL | Delete an existing key and try it again or set the existing keyname |
| ET12100 | Key Table is FULL | Delete an existing key and try it again or set the existing keyname |
| ET12200 | The key usage is not Key Encryption Key | Set the key which of usage is Key Encrytion Key |
| ET12400 | WFS_PIN_USECONSTRUCT key usage cannot be used as TMK | Remove WFS_PIN_USECONSTRUCT key usage |
| ET12500 | There is no entered component key | Enter component key and try it again |
| ET12600 | Component key entry is not complete | Enter component key all |
| ET12700 | The key usage is | Set the correct key usage |
| ET13800 | The left key is same with the right key | Set the different key value |
| ET13900 | The left key is weak key | Set the left key which is not weak key |
| ET13A00 | The right key is weak key | Set the right key which is not weak key |
| ET13B00 | Component key counts are less than 2 | Enter more than two component keys |
| ET13C00 | key is imported without the component key entry | Enter more than two component keys |
| ET14000 | The key is not top level | Set the top level key |
| ET14400 | The parent key is not TR31 Master Key | Set the parent key which of usage is TR31 Master Key |
| ET16200 | The keyname is same with existing asymmetric keyname | Set the different keyname with existing asymmetric keyname |
| ET17400 | It is not in the sensitive mode | Enter two sensitive passwords to be sensitive mode |
| EU18200 | Firmware update public key does not exist | Inject firmware update public key |
| EU21100 | Invalid parameter length | Check if the parameter length is normal |
| EU21200 | Invalid parameter | Check if the parameter is normal |
| EU28000 | Firmware update start command does not executed | Execute firmware update start commnad |
| EU28300 | Received firmware file does not have version info | Check firmware file |
| EU31200 | Invalid parameter | Check if the parameter is normal |
| EU35700 | Failure of signature verification | Check RSA Key format and signature value |
| EU38000 | Firmware update start command does not executed | Execute firmware update start commnad |
| EU38100 | Check sum failure | Check firmware file |
| EV2FB00 | Undefined State | Check firmware source code |
| EW11300 | ID and password entry timeout | Retry ID and password entry from the beginning |
| EW1FD02 | Incorrect IDs or passwords | Enter correct IDs and passwords |
| EW1FD03 | Incorrect default IDs or passwords | Enter correct default IDs and passwords |
| EW1FD04 | The two IDs are same | Set the different two IDs |
| EW1FD05 | 1ST ID is not verified | Verify 1ST ID first |
| EW21200 | Invalid parameter | Check if the parameter is normal |
| EW21300 | ID and password entry timeout | Retry ID and password entry from the beginning |
| EW2FD06 | Failure of entered password verification | Enter correct password |
| EW2FD07 | Failure of entered ID verification | Enter correct ID |
| EW2FD08 | ID is | Enter a ID that is not |
| EW2FD09 | Password is | Enter a password that is not |
| EW2FD0A | Same ID exists | Enter a different ID with existing ID |
| EW2FD0C | Incorrect ID | Enter correct ID |
| EW2FD0D | Full ID counts (20) | Delete an existing ID and try it again |
| EW2FD0E | Entered ID is | Enter ID that is not |
| EW2FD10 | It is not senstive mode for removal detection | Enter two IDs and passwords to be sensitive mode for removal detection |
| EW2FF0F | ID is not found | Set existing ID |
| EW3FA00 | Undefined action | Check firmware source code |
| EW3FD01 | The count of ID/password that are not default is less than two | Enter more than two IDs and passwords that are not default |
| EW3FD0E | Entered ID is | Enter ID that is not |
| EW3FD10 | It is not senstive mode for removal detection | Enter two IDs and passwords to be sensitive mode for removal detection |
| EW3FD12 | I2C write fails | Check EPP hardware |
| EW4FA00 | Undefined action | Check firmware source code |
| EW4FD01 | The count of ID/password that are not default is less than two | Enter more than two IDs and passwords that are not default |
| EW4FD0E | Entered ID is | Enter ID that is not |
| EW4FD10 | It is not senstive mode for removal detection | Enter two IDs and passwords to be sensitive mode for removal detection |
| EW5FD0F | Search ID count error | Check firmware source code |
| EW5FD10 | It is not senstive mode for removal detection | Enter two IDs and passwords to be sensitive mode for removal detection |
| EW5FF0F | ID is not found | Set existing ID |
| EX1FF01 | Self Test Fail | Exchange EPP |
| EX1FF02 | Initial State | Set Initialization State and Set installation state |
| EX1FF03 | Initialization State | Set installation state |
| EX1FF04 | Authorized Removal State | Set installation state |
| EX1FF05 | Unauthorized Removal State | Set Initial State, Set Initialization State and Set installation state |
| 2000100 | Cassette is not properly set | Insert or re-insert the cassette(s). Check cassette sensor. |
| 2000200 | Cash cassette empty | Replenish the cassette. |
| 2000400 | Door is opened | Close the vault door. Check door switch. |
| 2000500 | Cash Dispenser Unit data setting error | Check Cash Dispenser Unit information. (Currency, Denomination, etc) |
| 2001300 | Out of receipt | Replenish the receipt paper. |
| 9799901 | Door Check!!! | 1. Reboot ATM 2. Call your attendant |
| 9799902 | Light ERROR!!! | 1. Reboot ATM 2. Call your attendant |
| 9799904 | EPP ERROR!!! | 1. Reboot ATM 2. Call your attendant |
| 9799905 | SENSOR CHECK!!! | 1. Reboot ATM 2. Call your attendant |
| 9799908 | SCREEN ERROR!!! | 1. Reboot ATM 2. Call your attendant |
| C101000 | Out of cash | - |
| D000100 | Modem initializing error | Check the modem connection and the modem test. |
| D009300 | Different transaction sequence No | Check the terminal setting from the host. |
| D009400 | Different record format | Check the terminal setting from the host. |
| D009500 | Different ROUTING ID | Check the terminal setting from the host. |
| D009600 | TERMINAL ID Mismatched | Check the terminal setting from the host. |
| D009A00 | Response code mismatched | Check the terminal setting from the host. |
| D009D00 | Response code size wrong | Check the terminal setting from the host. |
| D00B000 | TERMINAL ID mismatched | Check host. |
| D00B100 | Transaction code mismatched | Check host. |
| D00B300 | First DES Key wrong size | Check host. |
| D00B400 | Surcharge amount wrong size | Check host. |
| D00B500 | Sequence number mismatched | Check host. |
| D00B700 | Authorization number error | Check host. |
| D00B800 | Business date error | Check host. |
| D00B900 | Transaction time number error | Check host. |
| D00BA00 | Business date error | Check host. |
| D00BB00 | Balance amount error | Check host. |
| D00BC00 | Actual surcharge error | Check host. |
| D00C000 | Settlement error | Check host. |
| D00C100 | Host MAC result error | Check the key mode and MAC value |
| D00C200 | ATM MAC result error | Check the key mode and MAC value |
| D030700 | Modem device recovery | Contact to technician support team |
| D110000 | No ENQ from HOST | 1. Check phone number 2. Check modem cable 3. Contact telephone company |
| D130000 | Receiving NAK more than 3 times | 1. Check modem and modem cable connection 2. Contact telephone company |
| D140100 | Disconnected by unknown reason | 1. Check modem and modem cable connection 2. Contact telephone company |
| D140200 | Disconnected by rejected call | Try again later. |
| D140300 | Disconnected by phone pick up | Try again later. |
| D140400 | Disconnected by forwarded | 1. Check modem and modem cable connection 2. Contact telephone company |
| D140500 | Disconnected by unreachable | 1. Check modem and modem cable connection 2. Contact telephone company |
| D140600 | Disconnected by congestion | 1. Check modem and modem cable connection 2. Contact telephone company |
| D140700 | Disconnected by Incompatible | 1. Check modem and modem cable connection 2. Contact telephone company |
| D140800 | Disconnected by out of order | 1. Check modem and modem cable connection 2. Contact telephone company |
| D140900 | Disconnected by bad address | 1. Check modem and modem cable connection 2. Contact telephone company |
| D150000 | Modem dial connection timeout | 1. Check modem and modem cable connection 2. Contact telephone company |
| D150100 | SSL Connection Failure. | Check host. |
| D170100 | No carrier(No ENQ Received) | Check host. |
| D170200 | No Carrier before sending data send to host | Check host. |
| D180000 | No Dial tone | Check telephone line connection. Test Modem. |
| D190000 | No answer | Contact telephone company (Check telephone line connection. Check phone number.) |
| D200000 | Line busy | Try again later. Check phone number. |
| D210000 | Time out after initialized modem | Check telephone line connection. Test Modem. |
| DA00330 | Response msg size limit over | |
| DA00340 | Required info lost to process | |
| DA00350 | Second Invalid PIN | |
| DA00360 | Fallback Not Allowed | |
| DA00400 | Invalid PIN | |
| DA00500 | Bank unavailable | |
| DA00600 | Card not supported | |
| DA00700 | Insufficient funds | |
| DA00730 | Routing Problem | |
| DA00800 | Ineligible transaction | |
| DA00900 | Ineligible account | |
| DA01000 | Daily limit exceeded | |
| DA01100 | Can not process transaction | |
| DA01110 | Reversal Declined | |
| DA01200 | Amount too large | |
| DA01300 | Account closed | |
| DA01400 | PIN tries exceeded | |
| DA01500 | Database problem | |
| DA01600 | Withdrawal limit already reached | |
| DA01700 | Invalid amount | |
| DA01800 | External decline | |
| DA01900 | System error | |
| DA02000 | System error | |
| DA02100 | Routing lookup problem | |
| DA02200 | Unable to process | |
| DA02220 | PIN change declined | |
| DA02230 | PIN unlock declined | |
| DA02300 | Transaction is not supported | |
| DA02400 | Insufficient funds | |
| DA03000 | Ineligible transaction | |
| DA03100 | Ineligible account | |
| DA03200 | Network down | |
| DA03900 | No credit account | |
| DA04000 | Enter whole funds | |
| DA04100 | Insufficient funds | |
| DA04200 | No further withdrawal | |
| DA04300 | Lesser dollar | |
| DA04400 | Lesser whole dollar | |
| DA05000 | Invalid PIN | |
| DA05100 | Invalid PIN | |
| DA05200 | No checking account | |
| DA05300 | No savings account | |
| DA05400 | Expired card | |
| DA05500 | Incorrect PIN | |
| DA05700 | Transaction is not permitted to Cardholder | |
| DA05800 | Transaction is not permitted to Terminal | |
| DA06100 | Exceeds withdrawal limit | |
| DA07000 | Invalid card – not a debit card | |
| DA07100 | No credit account number found | |
| DA07500 | PIN tries exceeded | |
| DA07800 | No account | |
| DA08000 | Invalid date | |
| DA08300 | Can not verify PIN | |
| DA08600 | Can not verify PIN | |
| DA09000 | Invalid terminal | |
| DA09100 | Bank unavailable | |
| DA09200 | System unavailable | |
| DA09300 | Terminal is deactivated | |
| DA09400 | MISC. Processing error | |
| DA11100 | Reversal Declined | |
| D220000 | No EOT received from HOST | Check telephone line connection. Test Modem. Check host. |
| D410000 | CRC mismatch | Check telephone line connection |
| D410100 | No CRC is received | Make sure that the host is using CRC |
| F000100 | Current number of bill is 0 | Enter number of bill. (required) |
| F000900 | Master key index is invalid! | Check Master key index. |
| F000A00 | Master key empty | Enter Master key. (required) |
| F000F00 | TERMINAL ID is not set! | Enter Terminal number. (required) |
| F00FF00 | Failed to write Journals | 1.Back up journal to thumb drive 2.Clear journal 3.Reboot ATM |
| DA00010 | Expired card | Host denied error code. |
| DA00020 | Unauthorized usage | Host denied error code. |
| DA00030 | PIN error | |
| DA00040 | Invalid PIN | |
| DA00050 | Destination not available | |
| DA00060 | Invalid card | |
| DA00070 | Insufficient funds | |
| DA00080 | Ineligible transaction | |
| DA00090 | Ineligible account | |
| DA00100 | Number of daily withdrawal exceeded | |
| DA00110 | Can not process transaction | |
| DA00120 | Withdrawal limit exceeded | |
| DA00130 | Amount closed | |
| DA00140 | PIN tries exceeded | |
| DA00150 | Database problem | |
| DA00160 | Withdrawal limit exceeded | |
| DA00170 | Invalid amount | |
| DA00180 | External declined | |
| DA00190 | System error | |
| DA00200 | Contact card issuer | |
| DA00210 | Routing look-up problem | |
| DA00220 | Message edit error | |
| DA00230 | Transaction not supported | |
| DA00240 | Insufficient funds | |
| DA00250 | Western Union sender data error | |
| DA00260 | Western Union receiver data error | |
| DA00270 | CRC error | |
| DA00280 | Pre-pay transaction failed | |
| DA00290 | Pre-pay transaction rejected | |
| DA00300 | PIN error | |
| DA00310 | Pre-pay account limit reached | |
| DA00320 | Pre-pay system unavailable |
